Tips for getting good customer support

Tips for getting good customer support – Signal vs. Noise (by 37signals)

This entry was posted on Thursday, May 26th, 2005 at 11:00 am and is filed under Testing. You can follow any comments to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

2 comments

  1. ce
    June 1, 2005 at 11:01 am

    Cool article, but absolutely pointless. Except you make your customers paying for a training »How to write correct support inquiries« ;-) .

  2. Hans Martin Kern
    June 1, 2005 at 2:37 pm

    Well, this would be a cool idea, anyway…

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